1. Introduction
Lexora (“we,” “us,” or “our”) is committed to protecting the privacy and personal data of visitors to our website https://lexoraeu.com (“Website”) in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Website or services.
By using our Website, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, company name, and job title when you submit forms or contact us.
- Account Information: If you create an account or register for our services.
- Payment Information: For service purchases, processed securely via our third-party payment providers. We do not store your full payment card details.
- Technical Information: IP address, browser type, operating system, pages visited, and website usage data collected automatically via cookies and similar technologies.
- Marketing Preferences: If you subscribe to our newsletter or other communications.
3. How We Use Your Information
We use personal data for the following purposes:
- To provide, manage, and improve our services, including CPSR, PIF review, and RP services.
- To communicate with you about your inquiries, orders, or service requests.
- To process payments and prevent fraud.
- To comply with legal and regulatory obligations.
- To send marketing communications (if you have opted in), which you may unsubscribe from at any time.
- To analyze website usage and improve the user experience.
4. Legal Basis for Processing
Our processing of personal data is based on one or more of the following:
- Performance of a contract with you.
- Compliance with legal obligations.
- Your consent (e.g., for marketing communications).
- Legitimate interests, such as improving our Website, security, and business operations.
5. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service providers: Payment processors, hosting providers, email platforms, and IT service providers.
- Legal and regulatory authorities: Where required by law or to protect our legal rights.
All third-party providers are required to maintain the confidentiality and security of your personal data.
6. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can manage your cookie preferences via your browser settings. For more information, see our Cookie Policy on the Website.
7. Data Retention
We retain personal data only as long as necessary for the purposes described, to comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access your personal data.
- Correct inaccuracies in your personal data.
- Request deletion or restriction of processing.
- Object to processing for marketing purposes.
- Data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at info@lexoraeu.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
10. International Transfers
If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will indicate the latest version. Significant changes will be communicated on the Website.
12. Contact Information
For questions about this Privacy Policy or your personal data, please contact:
Lexora Ltd.
Email: info@lexoraeu.com